IASS: Minimum Standards: Part 2

Your local information, advice and support service must be able to provide information, advice and support to children and young people with special educational needs and/or disabilities and their families. This is because it is every child and young person with SEND’s, and their families, legal right to have access to impartial information, advice and support. This film tells you more about what an information, advice and support service will do for you. To meet the minimum standards for IAS services a service must: • Give advice to children and young people with SEND, and their families, about: o School and college o Health o Social care. This includes what services they might be able to access. • Be impartial. This means it is the right advice, based on the law for you, whether or not other people think it’s the right advice or not • Give information to the person asking for it, in a way that they can understand. • Use social media and a website to cover information on: o How to contact the service o How they work o Information about to do with having a disability or SEN o How to complain o How to contact other groups o How to find the local offer in your area • Give children, young people and their families advocacy support as well as information, advice or support on a wide range of topics including: o If you have been, or are worried about being, excluded from school o If you want to make a complaint about health, education or social care services o If you want to challenge or appeal about a decision. For example if you want to have an education, health and care plan but have been told that you can’t o Support around SEND Tribunals. A tribunal listens to appeals about a decision and decide what to do. • Put on training for children, young people, their families or professionals to help people: o Understand the law about SEND o How things work in your area o How you can have your voice heard For more information about information, advice and support services, or to contact your local service, please visit: https://councilfordisabledchildren.org.uk/information-advice-and-support-services-network